SHIPPING POLICY

At soundofom, we aim to make shipping simple, transparent, and reliable. Please review the information below for details on shipping costs, delivery times, and order processing.

 

Shipping Destinations

We currently ship to customers in the United States and Europe. Shipping availability may vary depending on location and carrier service.

 

Shipping Fees

We offer free shipping on qualifying orders based on the number of items purchased.

  • Free Shipping: Orders with 3 or more items qualify for free shipping.

  • United States: $9.99 per order for orders with fewer than 3 items.

  • Europe: $8.99 per order for orders with fewer than 3 items.

Shipping fees are calculated and displayed at checkout before payment is completed.

 

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be extended during peak seasons, promotions, or holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

 

Estimated Delivery Time

Estimated delivery times begin once the order has been shipped and may vary depending on destination and customs processing.

  • Europe: Approximately 8–12 business days

  • United States: Approximately 10–16 business days

Please note that delivery times are estimates and not guaranteed. Delays may occur due to customs clearance, weather conditions, or carrier-related issues beyond our control.

 

Customs, Duties, and Taxes

International shipments may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping fee unless stated otherwise.

 

Shipping Delays

While we work closely with our logistics partners to ensure timely delivery, soundofom is not responsible for delays caused by carriers, customs authorities, or unforeseen circumstances.

 

Incorrect Address and Failed Delivery

Please ensure that your shipping address is accurate and complete at checkout. soundofom is not responsible for orders delayed, returned, or lost due to incorrect or incomplete address information provided by the customer.

If a package is returned due to delivery failure, additional shipping fees may apply for reshipment.

 

Contact Us

If you have any questions about shipping or delivery, please contact us at:

Email: support@soundofom.com

We’re always happy to help.

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