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PRIVACY POLICY
Effective Date: July 15, 2024
At Sound of Om, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, products, or services. By accessing or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, shipping and billing address, phone number, and payment information when you make a purchase or register an account.
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Non-Personal Information: Browser type, device information, IP address, pages visited, and other usage data collected automatically to improve our website and services.
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Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze trends, and provide personalized content. You may adjust your browser settings to manage cookies, but some features may not function properly without them.
2. How We Use Your Information
Your information is used for the following purposes:
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To process orders, payments, and shipping.
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To communicate with you regarding your orders, promotions, and updates.
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To improve our products, website, and customer service.
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To detect and prevent fraud or unauthorized transactions.
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To comply with legal obligations and enforce our Terms of Service.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, fulfilling orders, or delivering products. These third parties are bound by confidentiality agreements and are only allowed to use your information for specified purposes.
We may also disclose information if required by law, to protect our rights, or to respond to legal requests or emergencies.
4. International Users
For users in Europe, we comply with the General Data Protection Regulation (GDPR). You have the right to access, correct, or delete your personal information. You may also object to processing or request data portability where applicable.
For users in the United States, we comply with applicable federal and state privacy laws.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes technical, administrative, and physical safeguards. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections or updates to your information.
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Request deletion of your information, subject to legal or contractual obligations.
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Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.
To exercise your rights, please contact us at support@soundofom.com.
7. Children's Privacy
Our services are not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it promptly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies when visiting third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website, with the revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact our support team:
Email: support@soundofom.com